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EU Privacy Notice — Inkalab Ltd.

Last updated: 06/01/2026

This EU Privacy Notice explains how Balance & Test Ltd. (“we”, “our”, “us”) processes personal data of individuals located in the European Union (EU) or European Economic Area (EEA), in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This notice applies only to EU/EEA residents who contact us, visit our website, or otherwise interact with us.

1. Data Controller

For EU/EEA personal data, the controller is:

Inkalab Ltd.

Bristol & Bath Science Park,
Dirac Crescent, Emersons Green,
Bristol, United Kingdom, 
BS16 7FR

Email: info@inkalab.com

If required by law, we may appoint a designated EU representative. If we appoint one, their details will be added to this notice.

2. Personal Data We Process

We process personal data when EU/EEA individuals:

  • Submit enquiries via our website forms

  • Contact us by email or phone

  • Visit our website

  • Engage with our advertising or analytics tools

Data you provide directly

  • Name

  • Email address

  • Phone number

  • Company name (optional)

  • Enquiry information or project details

Data collected automatically

Collected through Google Analytics, Tag Manager, and Google Ads:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on pages

  • Referral sources

  • General behavioural metrics

We do not collect sensitive personal data.

3. Purposes of Processing

Your personal data is processed for the following purposes:

Responding to enquiries

  • Providing information about our products

  • Handling technical questions

  • Communicating project or quotation details

Improving our website & services

  • Monitoring site performance

  • Enhancing user experience

  • Maintaining site security

Analytics & advertising

Through Google platforms:

  • Measuring advertising effectiveness

  • Understanding user activity

  • Improving lead-generation strategies

We do not carry out email marketing or newsletters.

4. Legal Basis for Processing (GDPR Article 6)

We rely on the following legal bases:

Legitimate Interests — Article 6(1)(f)

To:

  • Respond to enquiries

  • Operate and secure our website

  • Analyse website usage

  • Improve services and customer experience

Consent — Article 6(1)(a)

For:

  • Analytics cookies

  • Advertising cookies

  • Tag tracking, where required under e-privacy laws

You may withdraw consent at any time by adjusting cookie preferences or browser settings.

5. International Data Transfers

Because we use services provided by companies such as Google, personal data may be transferred outside the EU/EEA (including to the United States).

Where such transfers occur, we ensure compliance with GDPR using:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Additional safeguards provided by Google and other processors

  • Adequacy decisions where applicable

Further details about Google’s compliance framework can be found in their publicly available documentation.

6. Data Retention

We retain EU/EEA personal data only as long as necessary for the purposes described above, including:

  • Responding to enquiries

  • Keeping appropriate business records

  • Complying with legal obligations

Analytics data is retained according to Google’s standard data-retention settings.

7. Sharing of Personal Data

We may share EU personal data with:

Service providers

  • Website hosting provider

  • Developers or IT/security support

  • Google (Analytics, Ads, Tag Manager)

Shipping & logistics providers

Only where necessary for handling a machinery-related enquiry.

Legal authorities

If required for compliance with applicable laws or court orders.

We do not sell personal data to third parties.

8. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on individuals.

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

  • Access your personal data

  • Rectify incorrect or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Port your data to another provider

  • Withdraw consent at any time (for cookie-based tracking)

To exercise these rights, contact us at: info@inkalab.com

10. Right to Complain

You may lodge a complaint with your local EU Data Protection Authority (DPA).
A list of authorities is available on the European Data Protection Board (EDPB) website.

You may also contact us directly with any concerns.

11. Updates to This Notice

We may update this EU Privacy Notice from time to time. Updated versions will be posted on this page with a revised “Last updated” date.